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Inside Sales Representative

Reliance Metal Center

San Antonio, Texas 78218
Job Code:
Div. 07 Inside Sales Rep
Job Type:
Job Status:
Full Time
1st Shift
Reliance Metal Center
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Job Details

The Inside Sales Representative will sell products for distribution to our customers. This position will receive orders from customers and input that information to create sales orders.  The Inside Sales position will also drive repeat business by ensuring customer satisfaction.

  • Receive phone calls from customers and prepare sales orders for orders obtained
  • Follow up on new leads and contact inactive accounts
  • Review account base to identify trends
  • Review sales reports
  • Handle all emails, faxes, and other types of communication from customers
  • Enter customer quotations into eStelPlan and return quotation to the customer
  • Send customer acknowledgements for sales orders
  • Handle customer questions, concerns, and complaints to maintain client relationships
  • Create Material Return Authorizations when needed
  • Maintain customer files and records
  • Update customer prices, part numbers, etc.
  • Occasionally visit customers to maintain good relationships
  • Assist other inside sales personnel as needed
  • Estimate date of delivery to customer, based on knowledge of production and delivery schedules
  • Provide required paperwork for all new accounts
  • All other duties as assigned by the Inside Sales Manager


·High School Diploma required 

Strong phone presence and listening skills

· Excellent verbal and written communication skills.

· Ability to multi-task, prioritize and manage time efficiently in a fast paced environment

· Good phone etiquette including professional language, courtesy, and customer service

· Ability to solve practical problems and deal with a variety of variables in situations

· Ability to effectively present information and respond to questions from customers

· Working knowledge of Microsoft Word, Excel, and Outlook. 

eStelPlan computer software experience a plus.


We are an Equal Opportunity/Affirmative Action Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state or local law. 

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to apply for the position or to participate in an interview, please let us know. 

Reliance Steel & Aluminum Co. provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.  Applicants who need accommodation in the job application process should contact Gabe Muñoz at (213) 576-2426 or e-mail  gabriel.munoz@rsac.com to request an accommodation.


To be considered for this position, the candidate must submit their resume to recruiting@rsac.com 
and specify the position for which they are applying in the subject line or body of the email.

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